The Management Myth de Matthew Stewart (p.303 - final del libro)
"The questions that the management theorists raise and the insights that they offer belong not to a speciously practical discipline of management, but to the history of philosophy, and they should be taught and studied as such.
What makes for a good manager? If we put all of their heads together, the great management thinkers at the end of the day give us the same, simple, and true answer. A good manager is someone with a facility for analysis and an even greater talent for synthesis; someone who has an eye both for the details and for the one big thing that really matters; someone who is able to reflect on facts in a disinteresed way, who is always dissatisfied with pat answers and the conventional wisdom, and who therefore takes a certain pleasure in knowledge itself; someone with a wide knowledge of the world and a even better knowledge of the way people work; someone who knows how to treat people with respect; someone with honesty, integrity, trustworthiness, and the other things that make up character; someone, in short, who understands oneself and the world around us well enough to know how to make it better. By this definition, of course, a good manager is nothing more or less than a good and well-educated person."
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